Deposits & payment
A 50% deposit is required to secure your shoot date. The remaining balance is due upon delivery of final assets unless otherwise agreed in writing. Deposits are non-refundable but may be rescheduled with at least 72 hours notice, subject to availability.
Turnaround & delivery
Standard turnaround is 7–14 business days after the shoot unless a different timeline is confirmed in your quote. Rush delivery may be available for an additional fee. Final file formats and deliverables are defined in your project scope before booking.
Usage rights
Unless otherwise specified in your agreement, you receive a license to use delivered assets for the agreed project scope. ÉLEVÉ Visuals retains copyright and may use work for portfolio and marketing purposes unless a private-usage agreement is arranged in advance.
Cancellation & rescheduling
Client cancellations with less than 72 hours notice forfeit the deposit. Weather, venue, or force-majeure reschedules will be handled in good faith with priority rebooking where possible. ÉLEVÉ Visuals reserves the right to reschedule if safety or production conditions require it.
Revisions & scope
Each project includes a defined number of revision rounds as outlined in your quote. Additional revisions or scope changes may incur extra fees. Reference materials, shot lists, and creative direction should be shared before shoot day to keep production efficient.
Ready to move forward? Submit a booking request.